According to §13 BGB persons in the sense of this law have a legal right of withdrawal when concluding a distance selling transaction. DMC digital Maut Consulting GmbH informs about this right according to the legal requirements:
Cancellation policy
You as a service recipient have the right to revoke this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day of the conclusion of the contract.
To exercise your right of withdrawal, you must inform us, DMC digital Maut Consulting GmbH, Hohenstaufenring 62, 50674 Köln, info@digitale-vignette-online.at by means of a clear declaration (e.g. a letter or e-mail sent by post) of your decision to withdraw from this contract. For this purpose, you may use the enclosed sample revocation form, which, however, is not mandatory.
To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
Consequences of the revocation:
If there is an effective revocation, we will refund all payments we have received from you, including delivery costs. This does not apply to the costs that you have incurred additionally because you have chosen a different type of delivery than the cheapest standard delivery offered by DMC digital Maut Consulting GmbH. The refund by DMC digital Maut Consulting GmbH will be made immediately and at the latest within 14 days after receipt of the revocation and by means of the same means of payment that you used for the payment, unless otherwise expressly agreed with you. You will not be charged any fees in any case because of this repayment.
Value replacement:
If you have requested that we commence with the services during the revocation period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided up to the point in time at which you notify us of the exercise of the right of revocation with regard to this contract compared to the total scope of the services provided for in the contract. The calculation of the compensation for the value will be made using the banking method (each month will be calculated at 30 days, each year at 360 days) on a pro rata basis, based on the price of the service and the elapsed period of validity.
Right of withdrawal for non-austrian consumers (customers with residence outside of Austria and/or customers with vehicles with non-austrian license plate)
Premature expiration of the right of withdrawal:
The right of withdrawal shall also expire in the case of a contract for the provision of services if the Entrepreneur has provided the service in full and has only started to perform the service after you, as the consumer, have given your express consent to this and at the same time confirmed your knowledge that you will lose your right of withdrawal upon full performance of the contract by the Entrepreneur.
According to the jursdiction by the regional court of Regensburg (reference number ''1 HK O 1116/22'', verdict from the 28th of March 2023), the service, as described above, is considered fully performed, as soon as the registration of the license plate of the user by the service provider is completed and confirmation is provided to the service user. In this case, the right of withdrawal expires prematurely.
Right of withdrawal for austrian consumers (customers with residence inside of Austria and/or customers with vehicles with austrian license plate)
For austrian consumers the right of withdrawal is fully granted in accordance with the current austrian jurisdiction.
- End of the cancellation policy -
Sample cancellation form
If you wish to cancel the contract, please fill out this form and return it to us.
Company DMC digital Maut Consulting GmbH, Hohenstaufenring 62, 50674 Köln, Germany
I/we (*) hereby revoke the contract concluded by me/us (*)for the provision of the following service (order number*)
Ordered on (*)/received on (*)–
Name of the service recipient
Address of the service recipient
Signature of the service recipient (only in case of paper notification)
Date
(*) Delete as applicable
In the event of an unauthorized chargeback by the service user, for example by opening a dispute case with the Payment Provider, the service user will receive a reminder containing the following fees of the respective Payment Providers: Mollie (includes payment providers Giropay, Sofortüberweisung, iDEAL, EPS, Überweisung, Klarna) 5€, Stripe (credit card) 15€, Paypal 5€.
