If you have any questions, we are available for you every day!

Frequently asked Questions

The product you chose includes free cancellation protection. This means that you enjoy full flexibility. You can find all the information here. Your order has already been reserved and will be set up for you on time. You will receive your registration confirmation and, if you wish, the invoice immediately before you start your trip. You do not need to do anything until then. If you have not received a registration confirmation at the start of validity, you will not be allowed to travel. In this case, please contact our customer support.

Unfortunately, your order cannot be set up immediately due to technical problems. In this case, we are already working on a solution and can regularly resolve the problems quickly. If you still need your order to be valid immediately, you can of course cancel it. In this case, please contact our customer support.

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We have already answered particularly frequently asked questions for you. Please have a look at our FAQ!


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Monday - Sunday

Available for you daily within a few hours.